The Hills Treatment Center

1. Was the rehab free from overwhelming unpleasant odors?yes

2. Did the rehab appear clean and well kept?yes

3. Was the temperature in the rehab comfortable for residents?yes

4. Did the rehab have good lighting?yes

5. Were the noise levels in the dining room and other common areas comfortable?yes

Notes

1. Was the furniture sturdy, yet comfortable and attractive?yes

2. Were exits clearly marked?yes

3. Were there quiet areas where residents could visit with family and loved ones?yes

4. Did the rehab have smoke detectors and sprinklers?yes

Notes

1. Did residents have a choice of food items at each meal?yes

2. Did they serve food you like?yes

3. Could the rehab provide for special dietary needs (like low-salt or no-sugar- added diets)?yes

Notes

1. Was there a nurse or nursing staff present 24 hours a day? OR was there a physician present at least 8 hours per day / 7 days a week? OR did the rehab have an arrangement with a nearby hospital to provide care?yes

2. Were family day meetings held with residents and family members at times that were convenient and flexible whenever possible?yes

Notes

1. Did your counselor or therapist present themselves in a professional manner?yes

2. Did you leave most of your sessions with clear tasks for the week or month ahead, even if it was just things to think about?yes

3. Did you have a definite schedule for therapy sessions - day, time, frequency, and length - and these did not change during your stay in rehab?yes

Notes

1. Did the relationship between staff and residents appear to be warm, polite, and respectful?yes

2. Did staff refer to residents by name?yes

3. Was there a person on staff assigned to meet your general needs, and could you meet with him or her?yes

Notes

1. Could residents have personal belongings in their rooms?yes

2. Did each resident have storage space (closet and drawers) in their room or within the rehab?yes

3. Was there a window in your room?yes

4. Were there policies and procedures to protect residents' possessions, including lockable cabinets and closets?yes

Notes

1. Could residents choose to take part in a variety of activities?yes

2. Did the rehab have outdoor areas for resident use?yes

3. Did the rehab offer religious or cultural support if you needed it?yes

Notes

1. Was the rehab free from overwhelming unpleasant odors?yes

2. Did the rehab appear clean and well kept?yes

3. Was the temperature in the rehab comfortable for residents?yes

4. Did the rehab have good lighting?yes

5. Were the noise levels in the dining room and other common areas comfortable?yes

Notes

1. Was the furniture sturdy, yet comfortable and attractive?yes

2. Were exits clearly marked?yes

3. Were there quiet areas where residents could visit with family and loved ones?yes

4. Did the rehab have smoke detectors and sprinklers?yes

Notes

1. Did residents have a choice of food items at each meal?yes

2. Did they serve food you like?yes

3. Could the rehab provide for special dietary needs (like low-salt or no-sugar- added diets)?yes

Notes

1. Was there a nurse or nursing staff present 24 hours a day? OR was there a physician present at least 8 hours per day / 7 days a week? OR did the rehab have an arrangement with a nearby hospital to provide care?yes

2. Were family day meetings held with residents and family members at times that were convenient and flexible whenever possible?yes

Notes

1. Did your counselor or therapist present themselves in a professional manner?yes

2. Did you leave most of your sessions with clear tasks for the week or month ahead, even if it was just things to think about?yes

3. Did you have a definite schedule for therapy sessions - day, time, frequency, and length - and these did not change during your stay in rehab?yes

Notes

1. Did the relationship between staff and residents appear to be warm, polite, and respectful?yes

2. Did staff refer to residents by name?yes

3. Was there a person on staff assigned to meet your general needs, and could you meet with him or her?yes

Notes

1. Could residents have personal belongings in their rooms?yes

2. Did each resident have storage space (closet and drawers) in their room or within the rehab?yes

3. Was there a window in your room?yes

4. Were there policies and procedures to protect residents' possessions, including lockable cabinets and closets?yes

Notes

1. Could residents choose to take part in a variety of activities?yes

2. Did the rehab have outdoor areas for resident use?yes

3. Did the rehab offer religious or cultural support if you needed it?yes

Notes